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Cookie Policy

Effective Date: July 1, 2026 · Last Updated: July 1, 2026

A PRODUCT OF BRIGHTWAVE DIGITAL PRODUCTS LLP.

This Cookie Policy explains how PrimeInbox ("PrimeInbox", "we", "our", or "us") uses cookies and similar technologies when you visit our website, web application, or use our services.

By continuing to use PrimeInbox, you consent to our use of cookies in accordance with this Cookie Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. Cookies help websites remember information about your visit, improve functionality, enhance security, and provide a better user experience.

Cookies generally do not contain personally identifiable information but may be associated with your account when you log in.

2. Why We Use Cookies

PrimeInbox uses cookies and similar technologies to:

  • Authenticate users after login.
  • Maintain secure user sessions.
  • Remember account preferences.
  • Improve platform performance.
  • Enhance security.
  • Analyze website usage.
  • Improve user experience.
  • Store language and display preferences.
  • Detect suspicious or fraudulent activity.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the proper operation of PrimeInbox. They enable features such as:

  • User Authentication
  • Secure Login
  • Session Management
  • Dashboard Access
  • Account Security

Without these cookies, many features of the platform will not function correctly.

Performance Cookies

Performance cookies help us understand how visitors use PrimeInbox. They may collect information such as:

  • Pages Visited
  • Time Spent on the Platform
  • Feature Usage
  • Error Reports
  • Performance Metrics

This information is aggregated and used solely to improve our services.

Functional Cookies

Functional cookies remember your preferences, including:

  • Language Selection
  • Dashboard Preferences
  • Theme Settings
  • Saved User Preferences
  • Notification Preferences

These cookies enhance your experience by providing a more personalized interface.

Security Cookies

Security cookies help protect both users and the PrimeInbox platform by:

  • Detecting suspicious login attempts.
  • Preventing unauthorized access.
  • Protecting active sessions.
  • Supporting fraud prevention measures.

Analytics Cookies

PrimeInbox may use analytics cookies to better understand:

  • Visitor Trends
  • Campaign Feature Usage
  • Browser Types
  • Device Types
  • Traffic Sources
  • User Navigation Patterns

This information helps us continuously improve our platform.

4. Third-Party Cookies

PrimeInbox may integrate with trusted third-party services that use cookies to support platform functionality, including:

  • Payment Gateway Providers
  • Analytics Services
  • Customer Support Tools
  • Email Delivery Services
  • AI Service Providers
  • Cloud Infrastructure Providers

Each third-party provider operates under its own privacy and cookie policies.

5. Managing Cookies

Most modern web browsers allow you to:

  • View stored cookies.
  • Delete cookies.
  • Block cookies.
  • Configure cookie preferences.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality and performance of PrimeInbox.

6. Browser Controls

You can manage cookies through your browser settings. Popular browsers include:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari
  • Opera

Refer to your browser's official documentation for instructions on managing cookies.

7. Impact of Disabling Cookies

If cookies are disabled:

  • Login sessions may not persist.
  • User preferences may not be saved.
  • Some platform features may not function properly.
  • Performance and usability may be affected.

For the best experience, we recommend enabling cookies while using PrimeInbox.

8. Similar Technologies

In addition to cookies, PrimeInbox may use similar technologies such as:

  • Local Storage
  • Session Storage
  • Browser Cache
  • Security Tokens

These technologies support secure authentication, improve performance, and enhance the overall user experience.

9. Data Collected Through Cookies

Depending on your interaction with the platform, cookies may collect:

  • Browser Information
  • Device Information
  • IP Address
  • Session Identifier
  • Language Preferences
  • Login Status
  • Usage Statistics
  • Referring Website

This information is used only for legitimate operational, security, and analytical purposes.

10. Changes to This Cookie Policy

PrimeInbox may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding our use of cookies or this Cookie Policy, please contact us.

Consent

By continuing to use PrimeInbox, you acknowledge that you have read, understood, and agreed to this Cookie Policy and consent to our use of cookies as described herein.